Privacy Policy
What this site collects, which is close to nothing, and what happens to the little it does.
01Scope
This policy covers hairexperts.life and nothing else. It does not cover any clinic, retailer or forum you reach by following a link out.
The short version: this is a static website. It has no accounts, no comments, no analytics script and no advertising tag. Reading an article does not identify you to us.
02What we collect
Nothing automatically. There is no tracking pixel, no cookie set by this site, and no third-party script loaded by any page. The fonts, styles and images are served from this domain.
What you send us. If you use the contact form, it does not submit to a server. It composes a message in your own email application, which you then send or discard. We receive only what you choose to put in that email.
Server logs. Our hosting provider records standard request data — IP address, timestamp, requested path, user agent — for security and capacity purposes. We do not use it to build profiles and we do not combine it with anything else.
03How we use it
Correspondence is used to answer you, and to correct the site if you have found an error. That is the whole purpose.
We do not sell, rent or trade personal information. We do not add correspondents to a mailing list, because there is no mailing list.
04Legal basis
Where data protection law applies, our basis for handling correspondence is our legitimate interest in corresponding with readers and maintaining editorial accountability, or your consent where you have given it.
For server logs, the basis is our legitimate interest in keeping the site available and secure.
05Cookies and local storage
This site sets no cookies. It writes nothing to your browser storage.
If a future version adds a preference — a reading width, a theme — it will be stored locally in your browser and never transmitted. That change would be noted here first.
06Sharing and disclosure
We disclose personal information only where legally required, where it is necessary to establish or defend a legal claim, or where you have asked us to pass a message to a named contributor.
Our email is handled by a service provider acting on our instructions under a data processing agreement. That provider stores messages on our behalf and does not use them for its own purposes.
07Retention
Correspondence is kept for as long as it is needed to handle the matter, and then for a further two years so that a correction can be traced to the message that prompted it. After that it is deleted.
Server logs are retained by the hosting provider for a short rolling window, typically under thirty days.
08Your rights
Depending on where you live, you may have the right to ask for a copy of the information we hold about you, to have it corrected, to have it deleted, to restrict how it is used, or to object to that use.
To exercise any of these, write to [email protected] with enough detail for us to locate the correspondence. We respond within one month, and we will tell you if we need longer and why.
09Children
This site is written for a general adult audience and is not directed at children. We do not knowingly collect information from anyone under sixteen. If you believe a child has sent us personal information, contact us and we will delete it.
10International transfers
Our email provider may process messages on servers located outside your country. Where that happens, transfers rely on appropriate safeguards under applicable data protection law, including standard contractual clauses where required.
11Changes to this policy
If this policy changes, the revision date at the top of the page changes with it. Material changes will be described in the site's issue notes. We do not apply changes retroactively to information already handled under an earlier version.
12How to contact us
Privacy questions, corrections and general correspondence all go to a single address: [email protected]. Write “privacy” in the subject line and it reaches the person who handles data requests.